Call Management Centre

We have a State-of-the-art, fully computerized Call management Centre where our experienced call coordinators are at service for efficient interaction and attending to your needs.

An extensive network of a fleet of Mobile Service Vans backed by experienced engineers & trained technicians becomes a necessity, when promising promptness of service to the clients. The Call Management Centre gives the call to one of these mobile vans, which reaches the customer in no time, to attend to the problems, thereby ensuring a very high availability of the Systems

On Site Maintenance

Its imperative to provide on site maintenance at customer's place, as it is not always possible to tamper the problematic components of an existing setup for repair.

Help Desk support involves understanding of the problems experienced by the client, take remote control of server/work-station, diagnose possible problem areas, detect and rectify problems.

Average Response Time = 43 Minutes

TRC Centre

Our Test & Repair Centre has state-of-the-art testing and repairing facilities with instruments conforming to the international technology standards.